Remote administrative teams for U.S. home services

Your back office, fully staffed - without payroll costs

CorePartner builds and manages dedicated remote administrative teams for HVAC, plumbing, electrical and other home-service contractors. Recruiting, HR, Onboarding, Training, Accounting and Payroll, Taxes and Legal - all on our side. You just get the work done.

up to 60%lower cost vs. local hiring
2 weeksfrom contract to a working team
100%dedicated - your staff works only for you
US hoursevery specialist works your time zone
About Us

Built inside a California HVAC contractor

Our founders spent years running purchasing, warehouse and back-office operations for a California HVAC company, remotely. We know the trades, the software and the daily rhythm of a service business, because we lived it from the inside.

01

Industry insiders, not a generic agency

ServiceTitan, Ply and other CRM platforms, dispatch boards, warranty claims - our people speak your language from day one.

02

Everything on our side of the table

Sourcing, vetting, onboarding, training, KPI control, payroll, accounting and legal - one contract covers it all.

03

English-speaking, U.S.-hours, loyal

Dedicated specialists who work exclusively for your company, in your time zone, embedded in your processes.

Why U.S. companies partner with us?

  • NoTax expenses
  • NoHealth Insurance
  • NoDental Insurance
  • Norisks of lawsuits from disgruntled former employees
  • Nowasting of your time for Training, Recruiting, Replacement and Onboarding
  • Nowaste of your efforts on Control and Management
Our services

Scale Your Team Without Taking on More Overhead

We handle the people-side of your remote workforce - recruitment, employment, payroll, HR, training, QA, and management - so you can expand your team without expanding your administrative burden.

01Recruitment
02Onboarding
03HR
04Replacement
05Accounting
06Payroll
07Legal Support
08Attendance
09Training
10Reporting
11Team Lead
12Management
13QA
14Performance
15KPI
We provide you

Administrative & back-office staff, ready to start

Every role below is backed by our vetted talent pool - English-speaking, U.S.-hours, dedicated to your company only.

Customer Service

Answers every call, books the job, keeps the schedule full.
Details →

Dispatchers

Runs the board - right tech, right job, less time on the road.
Details →

Front Desk Coordinators

Your inbox, your CRM, and the paperwork between calls.
Details →

Purchasing

Vendor orders, deliveries, returns, credits. Off your desk.
Details →

Warranty Specialists

Files every claim, chases the manufacturer, tracks every dollar back.
Details →

Project Managers

Keeps installs moving without you standing over them.
Details →

Rebate Specialists

Finds the incentives, files the paperwork, gets the money back.
Details →

Permit Specialists

Pulls the permit, books the inspection, clears the correction.
Details →

Online Office Administrators

Licensing, insurance, compliance - the hundred small things.
Details →
Process

From first call to a working team

Discover & Plan

We learn about your business, understand your needs, and identify the right staffing solution for your team.

Build Your Team

Once we agree on the solution, we source, vet, and prepare the right professionals to work with your business.

Launch & Manage

Your team gets to work, while we remain involved throughout the engagement. We provide ongoing support and services based on your selected package - from day-to-day employee support to attendance, training, performance, and team management.

Pricing / Packages

Three ways to work with us

From a single hire to fully managed teams and departments - we handle the people, you focus on the business.

Fast Launch

Core

For companies that want to start fast with one and more dedicated specialist.

  • Recruitment
  • Onboarding
  • HR
  • Replacement
  • Accounting
  • Payroll
  • Legal Support
  • Attendance
  • Training
  • Reporting
  • Team Lead
  • Management
  • QA
  • Performance
  • KPI
*Terms and Conditions Apply
Get Started
Smooth Operations

Core+

For companies that need remote team running smoothly.

  • Recruitment
  • Onboarding
  • HR
  • Replacement
  • Accounting
  • Payroll
  • Legal Support
  • Attendance
  • Training
  • Reporting
  • Team Lead
  • Management
  • QA
  • Performance
  • KPI
*Terms and Conditions Apply
Get Started
Full Control

Core Premium

For companies ready to hand over the whole back office.

  • Recruitment
  • Onboarding
  • HR
  • Replacement
  • Accounting
  • Payroll
  • Legal Support
  • Attendance
  • Training
  • Reporting
  • Team Lead
  • Management
  • QA
  • Performance
  • KPI
*Terms and Conditions Apply
Get Started
Why CorePartner

Numbers your CFO will like

You get senior-level operations without U.S. salaries, taxes, insurance or legal exposure.

up to 60%

Total cost savings

Compared to local hiring with U.S. wages, taxes, insurance and admin overhead.

0

Legal & payroll risk for you

Every specialist is legally employed by CorePartner. Compliance, accounting and taxes are ours.

2 wks

Team launch

From signed agreement to a trained specialist inside your processes, in as little as two weeks.

1:1

Dedicated staff

Your people work only for you. No shared agents, no split attention, no juggling accounts.

360°

Full-cycle management

Recruiting, HR, training, KPI control, office and equipment - one partner, one invoice.

US

Your hours, your tools

English-speaking specialists working U.S. time zones inside your CRM and dispatch software.

Why U.S. home-service companies are moving to remote teams

Local front-office payroll keeps climbing while margins stay flat. A remote administrative team covers the same calls, the same board and the same paperwork at a fraction of the cost, which is the difference between absorbing a bad quarter and losing profit on every job.

Labor shortage and an inflated local staffing budget

Hiring locally means competing for a shrinking pool of admin talent, paying above market, then paying again when they leave in six months. We carry the recruiting, the replacement and the employment risk, so your budget stops being hostage to the local labor market.

Case studies

What a CorePartner team changes

Customer service desk + dispatch, rebuilt remotely
Sample scenario · HVAC contractor

Customer service desk + dispatch, rebuilt remotely

A mid-size HVAC company replaces a churning local front office with two dedicated remote customer service specialists and a dispatcher, trained on ServiceTitan and their call scripts.

−45%front-office payroll
14 daysto full coverage
0missed-call backlog
Purchasing and warranty off the owner's desk
Sample scenario · Plumbing company

Purchasing and warranty off the owner's desk

A dedicated purchasing specialist takes over vendor orders and deliveries, while a warranty specialist tracks claims - freeing the owner's evenings and cutting order errors.

15 hrsowner's time back / week
2dedicated specialists
100%claims tracked in CRM
Testimonials

What owners say

"Our remote customer service team answers faster than our old in-house desk ever did. Customers can't tell the difference - except calls actually get picked up."

MR
Mike R.HVAC company owner, CA

"I got my evenings back. Purchasing, returns, warranty claims - it all just happens now, and I see it in the CRM."

DS
David S.Plumbing contractor, TX

"The math was simple: one invoice instead of payroll, taxes, insurance and recruiting fees. The quality surprised us."

AK
Alex K.Electrical services, FL
FAQ

Questions owners ask us

Yes. Every dedicated specialist works your business hours in your time zone, including early morning dispatch shifts if that's how your board runs.

CorePartner. All employment contracts, payroll, taxes, insurance and compliance sit with us. You have zero employment liability.

Typically within two weeks of signing: role profile, vetted candidates, then supervised onboarding on your tools and SOPs.

We replace them at no additional recruiting cost. Ongoing KPI tracking usually catches issues before you ever feel them.

ServiceTitan, Ply, Housecall Pro, Jobber and the wider home-service stack. For anything custom, training is part of onboarding.

Book a call

See How Much You Can Save & Build Your Back Office

Book a free 30-minute call to see where you can reduce costs, save time, and build a reliable back office with the right remote team.

Prefer to pick a time right away? Use our Calendly to schedule the call instantly, the invite lands in your inbox with a short prep questionnaire.
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We reply within one business day. No spam, no cold sequences.
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